Welcome to Unesync. This Cancellation and Refund Policy governs the manner in which users can cancel their subscription or services and request a refund. Please read the policy carefully to ensure that you understand our practices regarding cancellations and refunds.
Customers wishing to cancel their subscription or service with Unesync should notify us via our official contact channels. Once the cancellation request is received, the service/subscription will be terminated, and customers will not be billed for subsequent cycles.
Refunds will be considered only if the cancellation request is made within the first 7 days of the subscription purchase or renewal. If a user's request for a refund is approved, the amount will be credited back to the original method of payment within a span of 10-15 business days. If the user faces any issues with the services during the active subscription period, they should contact our customer support team for assistance. If the issue remains unresolved and affects the user's experience, a pro-rata refund might be considered.
In case of any disruptions or unscheduled downtimes from Unesync's end that prevent users from accessing our services for extended periods, pro-rata refunds will be processed upon evaluation.
If a customer has violated any terms of service or engaged in any fraudulent activities, they will not be eligible for a refund. Unesync reserves the right to decline refund requests in situations where the user has benefited from the service or has accessed premium features and data.
Unesync holds the discretion to update this Cancellation and Refund Policy at any time. When we do, we will notify our users via email or through a notice on our website. Users are encouraged to frequently check this page for any changes to stay informed.
If you have any questions about this Cancellation and Refund Policy, the practices of Unesync, or your dealings with our platform, please contact us at support@unesync.com.
Thank you for choosing Unesync. We value your trust and business.
